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Latest Practice News

LATEST NEWSLETTER

DOWNLOAD A COPY OF OUR LATEST NEWSLETTER

ON LINE PATIENT FORUM

We now have an on line forum where you can leave comments, feedback or discuss any topic about the Surgery. It is free to join and enables you to discuss issues with other patients.

Click here to join myppg.co.uk

LATEST PRACTICE SURVEY 2015

Our latest Practice Survey is now available.

ELECTRONIC PRESCRIBING

We are now offering the Electronic Prescription Service.

This service gives you the option to 'nominate' the pharmacy where you get your repeat medication from. You request your repeat in the usual way and the pharmacy will receive your prescription direct from us electronically. This will save you a trip to the Surgery to collect your prescription form. You can nominate a pharmacy close to your home or where you work.

You can 'nominate' your pharmacy by phoning us or by fillling out a form at Reception.

For more information go to: http://www.nhs.uk/NHSEngland/AboutNHSservices/pharmacists/Documents/eps-patient-information-sheet.pdf

 NEW MIAMI CLINICS 

If all of our ‘on the day’ urgent appointments are fully booked, our reception team may offer you an appointment at the new MIAMI clinic. 

The MIAMI (Minor Injury Assessment & Minor Illnesses) clinic is a new service being launched by 19 local GP practices across Adur and Worthing. 

At the MIAMI clinic you will be seen by a GP, nurse, or paramedic practitioner, who – with your consent – will have access to your medical record. 

The clinics will be available weekdays from 8am to 8pm for urgent appointments, for ‘one-off’ health issues or problems (not for long-term condition support and management). 

There will also be pre-bookable appointments for family planning, sexual health, smears and chronic disease management at the weekend from 10am to 2pm. 

You will only be able to access these appointments via our Practice, so please call us first. 

We hope that the MIAMI clinics will help to improve access to doctors and nurses for our patients, and reduce waiting times.

PATIENT PARTICIPATION REPORT FOR 2015:  During the past year we have worked with the Patient Participation Group at this Practice to ensure we are listening to our patients.

PRACTICE PATIENT REPORT AND SURVEY FINDINGS

 

PRACTICE BUSINESS REPORT IS READY FOR DOWNLOAD:

BUSINESS REPORT

READ VERY IMPORTANT INFORMATION ABOUT YOUR MEDICAL RECORDS:

Victoria Road Surgery and all practices have received a communication from
the HSCIC (Health and Social Care Information Centre) about the publication
of fit note data.
The extraction is intended to allow the DWP (Department of Work and Pensions) to collect data on fit note usage in order to inform policy development and evaluate the Fit for Work service. This data will be fully anonymised

PLANS 2014-2015

 Patient Data has now been uploaded to the Summary Care Record unless patients have specifically opted out of these scheme. Patients records are collected electronically via the GP2GP electronic system wherever possible when a patient registers with the Practice. Patients can already request prescriptions on line and make appointments on line, however, we will also be enabling in the future on line access to part of your medical record if you would like to view this. In the meantime, should you wish to view your medical record then this request needs to be put in writing to the practice manager and please note there will be a charge made for this. Feedback about the practice will also be available shortly on line but currently available on NHS choices or by email to the practice manager or forms available in reception at the practice.

Click on LINKS below:

DATA SHARING DOCUMENT FOR YOU TO READ

DATA SHARING OPT OUT FORM

 

Texting Service

We text patients to remind them of their appointment at the Surgery. If you have given us your mobile number then you will automatically be reminded of your appointment by text the day before. If you would prefer not to have these reminders then please advise the Reception Team.

NHS Health Check

We are now offering Health Checks to eligible patients which aim to lower your risk of diabetes, stroke, heart and kidney disease. The free 30 minute check will be available to those aged 40 – 74 years who do not already have a chronic disease.If you would like to be considered for this Check please leave your name at Reception. For more information see

http://www.nhs.uk/Planners/NHSHealthCheck/Pages/NHSHealthCheck.aspx

Patient Reference Group

How Are We Doing?

We are encouraging patients to give their views about how the Practice is doing. We would like to be able to find out the opinions of as many patients as possible and are asking if people would provide their email addresses so we can contact you by email every now and again to ask you a question or two.  If you would like to be included in this please fill in the form below and either hand it in to Reception or email it to TrevorWimble@nhs.net

Patient Reference Group Email Details Form

Mobile Phone Information

If you have not already done so please would you inform us of your mobile phone number and give us consent to contact you via text.

We use text messaging as a way of informing patients of health reviews that are due. We may also occasionally use text messaging to provide you with other Surgery information such as a due appointment. We will not use it for sensitive information such as test results and we not will issue any patient identifiable information. 

Consent to Leave Messages or Send Texts Form

 

NHS UK Department of Health NHS West Sussex

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